Questions, answered.

Use the PC builder or a package page to choose your components, then send the summary to us on WhatsApp (+60 14-800 9800). Our team confirms availability, final pricing and payment details before anything is paid.

Bank transfer, DuitNow QR (including SPayLater), cash and selected e-wallets. Payment details are shared once your order is confirmed.

Yes. We welcome walk-ins in Kota Damansara, daily from 11:00 AM to 11:00 PM, by appointment only. Message us on WhatsApp to book a time before visiting.

We do not offer in-house instalment plans, but some card issuers provide 0% instalment options. We also support DuitNow QR via SPayLater, subject to Shopee Pay approval.

Yes. We handle professional assembly, cable management and full setup including OS installation and driver configuration. See our assembly rates for pricing.

Most builds are completed within 1 to 2 business days. Complex builds with custom cable management or liquid cooling can take longer, and we confirm the timeline when you book.

Yes. We can assemble PCs with components bought elsewhere for a service fee. Send us your component list on WhatsApp before bringing them in.

Every component carries its own manufacturer warranty. Our assembly also includes a 30-day workmanship warranty for anything caused by our build.

Our PC builder checks the processor socket, memory type, cooler support and power headroom as you pick parts, and explains any mismatch before you send the build.

Yes. We sell brand-new, genuine components from authorised distributors. Where a used part is offered it is clearly labelled with its own warranty.

Absolutely. Send the exact model on WhatsApp and we will check availability and pricing for you.

Yes, to all states in Malaysia including Sabah and Sarawak, using J&T Express, Pos Laju, DHL eCommerce and Ninja Van.

No. Fully assembled PCs are pickup only to prevent damage in transit. Individual components can be shipped.

Klang Valley 1 to 2 business days, Peninsular Malaysia 2 to 4 business days, Sabah and Sarawak 4 to 7 business days. Tracking is shared on WhatsApp once dispatched.

Returns are accepted within 7 days for dead on arrival items, wrong items or shipping damage. Opened and installed components are generally not eligible. See the return policy for details.

Message us on WhatsApp with your proof of purchase and a description or video of the issue. We will guide you through the manufacturer assessment process.